Privacy Policy

Amoraé Linens respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Order Information

  • Products purchased
  • Transaction details
  • Payment method

Technical Data

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill your orders
  • Provide customer support
  • Communicate regarding your purchase
  • Improve our website and services
  • Send marketing emails (only if you have opted in)
  • Prevent fraud and ensure website security

We do not sell your personal information.

3. Legal Basis (EU / GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on:

  • Performance of a contract (to fulfill your order)
  • Legal obligations (tax and accounting requirements)
  • Legitimate business interests
  • Your consent (for marketing communications)

4. Third-Party Services

We share necessary information with trusted third parties to operate our business, including:

  • Shopify (e-commerce platform)
  • Payment providers (e.g., Shopify Payments, PayPal, Klarna)
  • Shipping and logistics partners
  • Email marketing providers
  • Analytics providers (e.g., Google Analytics, Meta Pixel)

These parties only receive the data required to perform their services and are obligated to protect your information.

5. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Analyze website traffic
  • Improve user experience
  • Support marketing and advertising efforts

You can disable cookies through your browser settings. Please note that some features may not function properly if cookies are disabled.

6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill your orders
  • Comply with legal and tax obligations
  • Resolve disputes

7. Your Rights (GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Request data portability

To exercise any of these rights, please contact us at the email address below.

8. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

9. International Data Transfers

Some of our service providers may be located outside the European Union. Where applicable, appropriate safeguards are implemented to ensure your data remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page.

11. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact:

Amoraé Linens
Email: support@amoraelinens.com
Business Address: Carrer de Colón 14, VALENCIA - ESPAÑA